Signing in and choosing a shop
How to sign in to Toreca Cloud, switch between shops if you belong to more than one, and change the display language.
You sign in to Toreca Cloud with your email and password. If you’ve added a passkey, you can sign in without typing a password. Once you’re in, the console opens on the shop you belong to.
Sign in
Enter your email and password
On the sign-in page, enter your email and password and click Sign in. To use a passkey, click Sign in with a passkey instead. If Sign in with Google is shown, you can also use a Google account with the same email address you registered.
Enter your two-factor code
If you’ve set up two-factor authentication, enter the 6-digit code from your authenticator app. It continues on its own once all six digits are in. Passkey and Google sign-ins skip this step.
Choose a shop
If you belong to one shop, it opens right away. If you belong to several, Choose a shop appears; pick the one you want to work in.
After signing in you land on the Dashboard. Members with the Researcher role start on Research instead.
If you can’t use your authenticator app
On the code screen, click Can’t use your authenticator app? to sign in with a recovery code. Recovery codes are the 10 codes you saved when you set up two-factor authentication.
If you forgot your password
Get a reset link
On the sign-in page, click Forgot password?. Enter your email and click Send reset link. A reset email arrives shortly.
Set a new password
Open the link in the email and set a new password of at least 12 characters. The link expires after 1 hour. If it has expired, start over.
Join a shop from an invitation
When a shop’s owner or admin invites you, you get an invitation email. Open the link to see the shop and the role you’re being invited with.
- New to Toreca Cloud: enter a display name and password, then click Create account. Open the link in the verification email, come back to the invitation page, and click Join this business.
- Already have an account: click Already have an account? Sign in to join, sign in, and join.
Invitations are valid for 7 days. An expired link shows This invite link isn’t valid; ask the person who invited you to resend it.
Switch shops
If you belong to more than one shop, switch between them from the account menu in the sidebar.
Open the account menu
Click the button with your name and shop name at the bottom of the sidebar.
Pick a shop
Organizations lists every shop you belong to, with Current next to the one you’re in. Pick another shop to switch to its home page.
The page you had open doesn’t carry over. Open the page you need again after switching.
Change the display language
In the account menu, choose 日本語 or English under Language. Your choice is saved to your account, so you see the same language when you sign in on another device. Before signing in, use the language switch below the sign-in form.
Keep your sign-in secure
Under Settings › Account › Sign-in and security, you can:
- Change your password. Choose Sign out of all other devices to end sessions on your other devices as well.
- Set up two-factor authentication. Scan the QR code with your authenticator app and enter the 6-digit code. Be sure to save the 10 recovery codes shown at the end.
- Add passkey, so you can sign in with your fingerprint, face or PIN.
- Review Signed-in devices. If you see a device you don’t recognize, click Sign out to end its session.