Research and reviews
Using research requests to get a researcher to price a card, and review requests to have another member check a quote.
When you’re unsure about a card during an appraisal, or a quote includes high-value cards, bring in another member. Research is for getting a card’s market price checked; a review is for getting a quote checked. Both are under Buying in the sidebar.
Research
Research lets the person appraising ask a researcher to find a card’s market price. Use it for cards with too few sales to give a market price, or cards that can’t be matched in the card catalog.
Request research
Start the request
Click Request market research on the card’s row in the appraisal items. For a card that hasn’t been identified, it reads Request card and price research.
Describe the request
Check Reason and details and add to it if needed. To pick who handles it, choose under Researcher (optional). If you don’t, any available researcher can take it.
Send the request
To ask about several cards at once, use Request market research in bulk. While an answer is pending, you can’t request a review of that quote or present it.
Answer research
Researchers see requests under Research in the sidebar. Unanswered requests are on the Awaiting tab, and can be filtered by Assigned to me or Unassigned.
Check the price history
Opening a request shows the card’s photos, the customer’s notes and Price history. Click Use this price on a useful record to fill in the price and its source.
Send the result
Enter the Market price (per card) and, if needed, a Note (optional, add reference URLs here). Click Send result.
The price you send goes straight into the appraisal’s reference price. The requester sees a Research result in their To do.
For a card that can’t be identified, you can choose Not in card master under Answer type. Enter the card name and card number and send it to ask Toreca Cloud to add the card. Once it’s added, the requester uses Use added card and research again to redo the research.
To withdraw a request, the requester chooses Withdraw request. If a researcher can’t take it, they choose Decline and unassign.
Reviews
A review is a check by a member other than the appraiser before the quote goes to the customer. It’s required for quotes that include a card appraised at or above the Review threshold. Set the threshold in Buy rates.
Request a review
Save every appraisal amount, then click Request review below the items. Once requested, the quote’s contents are locked. If you edit and save it, request the review again.
Do a review
Review requests appear in To do and under Reviews in the sidebar.
Open the quote
Click Review in the list. Check the contents on the Appraisal items and Quote PDF tabs.
Approve
If it looks right, click Approve and confirm with Approve quote. To fix buy rates before approving, change them in the items and click Approve with changes.
Once approved, the quote can be presented.